Shipping policy
At Trends Kids, we are committed to delivering your orders safely and quickly across Bangladesh π
π Delivery Coverage
We provide nationwide delivery across Bangladesh.
- β Dhaka City Delivery
- β Outside Dhaka Delivery
β± Estimated Delivery Time
Delivery time may vary depending on location and courier conditions.
Dhaka City
- Estimated delivery: 1β3 working days
Outside Dhaka
- Estimated delivery: 2β5 working days
During Eid, public holidays, or emergency situations, delivery may take slightly longer than usual.
π³ Cash on Delivery (COD)
We offer:
β Cash on Delivery across Bangladesh
Please make sure the provided phone number is active and reachable during delivery.
π¦ Order Processing
Orders are usually processed within:
- 12β24 hours after confirmation.
Orders placed at night, on Fridays, or during holidays may be processed on the next working day.
π Delivery Confirmation
Our support team or courier partner may contact you for:
- Order confirmation
- Delivery coordination
- Address verification
Please respond promptly to avoid delivery delays.
π Delivery Charges
Shipping charges may vary depending on location and ongoing offers.
Typical delivery charges:
- Dhaka City: ৳70
- Outside Dhaka: ৳130
Free delivery promotions may apply on selected campaigns or minimum order values.
β οΈ Delivery Issues
If:
- Your parcel is damaged
- You receive the wrong item
- Packaging appears opened
Please check the parcel in front of the delivery person and contact us immediately with photos/videos.
β Failed Deliveries
Orders may be canceled if:
- Customer is unreachable
- Incorrect address or phone number is provided
- Customer refuses to receive the parcel
Repeated failed orders may result in future COD restrictions.
π Contact Information
Trends Kids Support
π§ support@trends-kids.com
π trends-kids.com
Address:
Singapore Trading Centre
Opposite Medical Road
Ashkona Airport, Uttara 1230
Dhaka, Bangladesh