Terms of service

Welcome to Trends Kids 💛
By accessing or using our website, you agree to comply with the following Terms of Service. Please read them carefully before placing an order.

🛒 General Conditions

By using our website, you confirm that:

  • You are at least 18 years old or using the site under parental supervision.
  • You will not use our products or services for any illegal or unauthorized purpose.
  • You agree not to misuse or interfere with the website functionality.

We reserve the right to refuse service to anyone at any time for any reason.

📦 Products & Orders

We try our best to display accurate product images, descriptions, and pricing.

However:

  • Product colors may slightly vary due to screen settings or lighting.
  • Sizes may have small manual measurement variations.
  • Product availability may change without notice.

We reserve the right to:

  • Cancel suspicious or fraudulent orders
  • Limit quantities purchased
  • Update pricing or product information anytime

💳 Payments

We offer:

  • Cash on Delivery (COD)
  • Online payment methods (if available)

Customers must provide accurate billing and shipping information while placing orders.

🚚 Shipping & Delivery

Delivery times may vary depending on location and courier conditions.

Estimated delivery:

  • Dhaka: 1–3 working days
  • Outside Dhaka: 2–5 working days

Unexpected delays due to weather, courier issues, or public holidays may occur.

🔄 Returns & Exchanges

Please review our Return & Refund Policy before requesting any return or exchange.

Products must be checked in front of the delivery person during delivery.

🔒 Privacy

Your personal information is handled according to our Privacy Policy.

We do not sell customer information to third parties.

🚫 Prohibited Activities

You agree not to:

  • Use the website for unlawful activities
  • Attempt unauthorized access to the website
  • Upload harmful code, spam, or malicious content
  • Misuse our brand assets or content

📄 Intellectual Property

All website content including:

  • Logos
  • Images
  • Product descriptions
  • Graphics
  • Branding

belongs to Trends Kids and may not be copied or reused without permission.

⚠️ Limitation of Liability

Trends Kids is not responsible for:

  • Delays caused by courier services
  • Temporary website interruptions
  • Indirect or accidental damages resulting from product usage

🔄 Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Changes become effective immediately after posting on the website.

📞 Contact Information

Trends Kids Support
📧 support@trends-kids.com
🌐 trends-kids.com

Address:
Singapore Trading Centre
Opposite Medical Road
Ashkona Airport, Uttara 1230
Dhaka, Bangladesh